Legal information

1. Presentation of the site

In accordance with Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the billetterie.memorial-hwk.eu website are informed of the identity of the various players involved in its creation and maintenance:

Owner:

Comité du Monument National du Hartmannswillerkopf.

1 rue Camille Schlumberger, 68000 COLMAR.

+33 (0)9 71 00 88 77


Responsible for the publication:

Mr Jean Klinkert, President of the CMNHWK.

The person responsible for the publication is a natural person.


Designer and webmaster:

Agence Cactus

8 Rue des Cailles, 68270 Ruelisheim.

Telephone number: 03 89 52 63 10

E-mail address: contact@agence-cactus.fr

SIRET number: 480 490 283 00052.

Hosting provider:

SARL OLWE développement with a capital of €3,000.

41, Avenue de Lutterbach - 68100 MULHOUSE

Telephone number: 06 01 75 47 87

E-mail address: contact@olwe.fr

SIRET number: 899 338 867 00018


2. General terms and conditions for the use of the website and the services offered

Use of the ticketterie.memorial-hwk.eu website implies full and unreserved acceptance of the general terms and conditions of use described below. These terms and conditions of use may be amended or supplemented at any time, so users of the ticketterie.memorial-hwk.eu website are invited to consult them regularly.

This website is normally accessible to users at all times. However, an interruption due to technical maintenance work may be decided by the Hartmannswillerkopf ticket office, which will then endeavour to inform users in advance of the dates and times of the intervention. The website billetterie.memorial-hwk.eu is regularly updated by the Hartmannswillerkopf ticket office. The legal notices may also be amended at any time: They are nevertheless binding on the user, who is invited to refer to them as often as possible in order to take note of them.

3. Description of the services provided

The billetterie.memorial-hwk.eu website is intended to provide information on all of the company's activities. billetterie du Hartmannswillerkopf endeavours to provide information on the billetterie.memorial-hwk.eu website that is as accurate as possible. However, it cannot be held liable for omissions, inaccuracies and deficiencies in updating caused by itself or by third party partners who provide it with this information.


All information provided on the ticketshop.memorial-hwk.eu website is non-binding and subject to change. Furthermore, the information on the ticketterie.memorial-hwk.eu website is not exhaustive. It is subject to changes that have been made since it was published online.

4. Obligation to inform consumers about the possibility of objecting to telephone advertising

Since the law of 6 January 1978 on information technology, files and freedoms, anyone can refuse the use or assignment of their personal data. In particular, this enables consumers to oppose various forms of commercial advertising by professionals using their data. These provisions were reinforced by the HAMON law, which introduced in Article L. 223-2 of the Consumer Code the obligation for any professional who collects a consumer's telephone data to inform them of their right to register on the list of objections to telephone advertising. This obligation came into force on 1 June 2016.


If the information on the consumer's telephone data is collected at the time of the conclusion of the contract, the contract must clearly and comprehensibly indicate the existence of this right for the consumer. This is therefore a new notice that must be included in the general terms and conditions of any professional who contacts the consumer. The consumer can register free of charge on this list, which is available on the websitewww.bloctel.gouv.fr.

In addition to the obligation to provide information, the professional is prohibited from advertising to consumers on this list, unless they are previous customers. The professional wishing to carry out an advertising campaign must therefore verify that their customers are not on this list by registering on the bloctel.gouv.fr website. They must therefore remove the contact details of persons on this list from their acquisition file. It should also be noted that the sale or rental of files containing the telephone and contact details of one or more consumers on the list for the prevention of telephone canvassing is prohibited. These prohibitions do not apply to protection with regard to the supply of newspapers, periodicals or magazines. A trader who violates these provisions may be subject to an administrative fine of up to €15,000 if he is a natural person and up to €75,000 if he is a legal entity.


5. Contractual restrictions on technical data

The website uses JavaScript technology. The website cannot be held liable for any material damage related to the use of the website. In addition, the user of the website undertakes to access the website with recent hardware that does not contain viruses and with a latest generation browser that is up to date.

6. Intellectual property and counterfeiting

La billeterie du Hartmannswillerkopf is the owner of the intellectual property rights or holds the rights of use on all the elements accessible on the website, in particular texts, images, graphics, logos, icons, sounds and software. Any reproduction, representation, modification, publication and adaptation of all or part of the elements of the website, regardless of the means or process used, is prohibited unless prior written authorisation has been obtained from: la billeterie du Hartmannswillerkopf. Any unauthorised use of the website or any of its elements will be considered a counterfeit and prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

7. Limitations of liability

The Hartmannswillerkopf ticket agency cannot be held liable for direct and indirect damage to the user's hardware when accessing the ticketterie.memorial-hwk.eu website, caused either by the use of hardware that does not comply with the specifications indicated in point 4 or by the occurrence of a bug or incompatibility. The Hartmannswillerkopf ticket office can also not be held liable for indirect damages (such as loss of market or loss of a chance) resulting from the use of the ticketterie.memorial-hwk.eu website.

Interactive areas (possibility to ask questions in the contact area) are available to users. The Hartmannswillerkopf ticket office reserves the right to delete, without prior notice, any content posted in this area that violates the laws in force in France, in particular the provisions on data protection. If necessary, the Hartmannswillerkopf ticket office also reserves the right to hold the user liable under civil and/or

criminal law, in particular in the event of racist, offensive, defamatory or pornographic messages, regardless of the media used (text, photography, etc.).

8. Handling of personal data

In France, personal data is in particular governed by Law No 78-87 of 6 January 1978, Law No. 2004-801 of 6 August 2004, Article L 226-13 of the Criminal Code and the European Directive of 24 October 1995 protected. When using the website billetterie.memorial-hwk.eu, the following data may be collected: the URL of the links via which the user accessed the website billetterie.memorial-hwk.eu, the user’s access provider, the user’s Internet protocol address (IP).


In any case, the Billetterie du Hartmannswillerkopf collects personal information about the user only for the purposes of certain services offered on the website billetterie.memorial-hwk.eu. The user provides this information in full knowledge of the facts, in particular if he enters it himself. The user of the website billetterie.memorial-hwk.eu will then be informed whether he must provide this information or not.


In accordance with the provisions of Article 38 ff. of Law 78-17 of 6 January 1978 on Computer Science, Files and Freedoms, each user has a right of access, rectification and opposition to the personal data concerning him. To do this, he must submit a written and signed application, accompanied by a copy of the identity card with the signature of the holder of the document, and indicate the address to which the reply should be sent.


No personal information of the user of the website ticketterie.memorial-hwk.eu will be published, exchanged, transferred, assigned or sold to third parties on any medium without the knowledge of the user. Only if the Billetterie du Hartmannswillerkopf and its rights are taken over, this information can be passed on to a potential buyer, who, in turn, has the same obligation to retain and modify the data for the user of the website billetterie.memorial-hwk.eu.

The databases are protected by the provisions of the Act of 1 July 1998 transposing Directive 96/9 of 11 March 1996 on the legal protection of databases.


9. Hyperlinks and Cookies

The website ticketterie.memorial-hwk.eu contains a series of hypertext links to other websites that have been established with the permission of Billeterie du Hartmannswillerkopf. However, Billeterie du Hartmannswillerkopf does not have the possibility to check the content of the websites visited in this way, and therefore assumes no responsibility for it.

Browsing the ticketterie.memorial-hwk.eu website may cause a cookie(s) to be installed on the user’s computer. A cookie is a small file that does not allow identification of the user, but stores information about the navigation of a computer on a website. The data obtained in this way are intended to facilitate subsequent navigation on the website and also serve to enable various measurements of the number of visitors. Refusing to install a cookie may prevent access to certain services. However, the user can configure his computer to refuse the installation of cookies as follows:

In Internet Explorer: Tools tab (gear icon top right) / Internet options. Click on Privacy and select Block all cookies.

On Firefox: Click the Firefox button at the top of the browser window, then go to the Options tab. Click the Privacy tab. Set the retention rules to: Use custom settings for history. Finally, uncheck the box to disable cookies.

Under Safari: In the upper right corner of the browser, click the menu icon (symbolized by a gear). Click View advanced settings, in the "Privacy" section, click Content settings. You can block cookies in the "Cookies" section.

Under Chrome: Click the menu icon in the upper right corner of the browser (symbolized by three horizontal lines). Click View advanced settings, in the "Privacy" section, click Settings. On the "Privacy" tab, you can block cookies.

10. Applicable law and jurisdiction

All disputes relating to the use of the website ticketterie.memorial-hwk.eu are subject to French law. The competent courts in Paris shall have exclusive jurisdiction.


11. The main laws concerned

Law No 78-17 of 6 January 1978, in particular amended by Law No. 2004-801 of 6 August 2004 on computer science, files and freedoms.

Law No 2004-575 of 21 June 2004 on trust in the digital economy.

12. Lexicon

User: Internet user who logs in and uses the above website.

Personal Information: "Information that in any form, directly or not, allows the identification of the natural persons to whom it relates" (Article 4 of Law No 78-17 of 6 January 1978).